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Wefido step-by-step guide

How to configure contact options on your professional profile

Add real contact details, choose the preferred channel and review which options will be available on the public profile.

Configure contact options
At a glance

What you will learn

  1. 1
    Open Profile details and go to the Contact section
  2. 2
    Enter at least one real contact option: phone, email, WhatsApp or an HTTPS website
  3. 3
    Carefully review the phone prefix, email address and website link
  4. 4
    Choose a preferred channel from the options you have actually completed
  5. 5
    Save and check which contact options are available on the public profile
Frequently asked questions

Useful answers for this guide

Do I need to complete every contact option?

No. At least one phone, email, WhatsApp or website contact is required. Add only channels you control and want to use with clients.

How do I confirm my organisation’s free phone number?

For veterinarians, animal shelters and animal welfare organisations, save the number under Contacts and select Confirm my organisation’s phone number. New profiles also require category verification unless Wefido has already checked the phone source. An eligible number can be viewed after sign-in without a subscription. Hide it with Hide phone number; a dispute requires review by the Wefido team.

Why is a channel missing from the preferred options?

Phone, email, WhatsApp and website become available as preferred channels only after their corresponding fields have been completed.