WEFIDO GUIDES
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Simple answers for using Wefido, managing your pet, building a professional presence and creating more effective ads.
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PRACTICAL GUIDES
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Account and privacyHow to download a copy of your Wefido account dataCreate a machine-readable JSON export from the Privacy panel after completing the required security checks.Open guide Account and privacyHow to delete your Wefido account or cancel the requestSchedule deletion from Privacy settings and use the 14-day reconsideration period to cancel it if you change your mind.Open guide Account and privacyHow to report content, a profile or a listing on WefidoUse the content menu to describe the issue clearly and send a private report to the moderation team.Open guide ProfessionalsHow to write a review for a professional on WefidoReview a genuine experience from the professional profile by adding a rating and useful text before moderation.Open guide PetHow to review a pet product or place on WefidoLeave a relevant rating from a product or place page and review your text before sending it for moderation.Open guide ProfessionalsHow to request a booking with a professional on WefidoChoose a service, an available format and one of the offered time slots from the professional profile, then submit the complete request.Open guide ProfessionalsHow to configure services and availability for bookingsSet up bookable services, duration, format, locations, operators, time slots and exceptions from business management.Open guide ProfessionalsHow to use messages and conversations on WefidoStart an enquiry from the relevant profile, find the conversation in Messages and keep useful information in the same exchange.Open guide ContentHow to save and find content again on WefidoUse the bookmark on useful content and find it again in the personal collection shown in your Wefido area.Open guide Account and privacyHow to manage, cancel or reactivate a Wefido subscriptionCheck your active plan, request cancellation at the end of the billing period or reactivate it while the option remains available.Open guide ProfessionalsHow to publish and manage a pet listing on WefidoCreate a complete listing from business management, save it as a draft, submit it and update or close it when it is no longer current.Open guide Account and privacyHow to check invoices and payments on WefidoReview your plan, renewal and payment history, open secure payment management and download available documents for invoiced orders.Open guide